Remote IP Handset
Handset Types
Any of the below IP Handsets can work remotely, ie from Home. They require power when they are not connected to the POE switch in the office, see below instructions for each handset type and what is required to get them working from home.
9000 Series IP and Digital Handset
8000 Series IP Handset
Yealink Hosted Handset
Power supplies
There are a few different types of power supplies and power injectors, A standard power adapter just needs to plug into the wall power point and the back of the phone handset. A POE Injector like the TP Link below needs to plug into the wall and then provides power to the phone via the ethernet cable, in this case the POE port connects to the phone and the LAN port connects to one of the LAN ports on the modem.
Yealink Hosted Handsets
The Yealink handsets just require internet, so will work automatically from home as long as it is plugged into the modem/router LAN port and connected to power or a POE injector.
LG iPECS 8000 Series IP Phone
To work remotely the iPECS phones require some port forwarding on the office modem/router, this can be organised by Focus and/or your IT provider, please send us an email to arrange this.
Once the handset is powered on and connected to a LAN port on the modem you can do the following:
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Wait until the phone screen displays Local No ACK (or something similar)
Press * to enter programming
Enter the password 147*
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You should see MFIM #[1/2]? Press # to change the profile and press hold/save - If you want to use the phone in the office you can then just change this back by only doing this step.
Scroll down using the volume key until you see MFIM IP Address and enter the WAN IP provided to you by Focus press hold/save
Scroll down again until you see DHCP? And press # to change it to ENABLED then press hold/save again
Scroll down once more until you see MODE [R/L] and press # to change it to REMOTE then press hold/save again
Press the speaker button and the phone should reboot and connect.
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LG iPECS 9000 Series IP Phone
To work remotely the iPECS phones require some port forwarding on the office modem/router, this can be organised by Focus and/or your IT provider, please send us an email to arrange this.
Once the handset is powered on and connected to a LAN port on the modem you can do the following:
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Wait until the phone screen displays Local No ACK (or something similar)
Press * to enter programming
Enter the password 147*
Press OK for Profile
Change to profile 2 and press OK to select the profile (that way when you take the phone back into work you just switch back to profile 1)
Press OK again for Network Configuration
Scroll down to Network Mode and press OK
Scroll to DHCP and press OK
Press Back
Choose System configuration
Choose Connection Mode and choose Remote and press OK
Choose Call server
Enter in the WAN IP provided to you by Focus and press OK
Press the Speaker button and they say yes to reboot.
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